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Frequently asked questions

Browse through our frequently asked questions to find answers to your questions. If you can’t find what you’re after, contact us or give us a call!

How long does my SIM card take to arrive?

If you live in mainland Spain or Balearic Islands it shouldn’t take more than a few days after you place the order. If you live in the Canary Islands it may take an extra day or two.

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Monday to Saturday from 9am to 9pm (Canaries: 8am to 8pm)
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+34 711 000 711