Once you’ve told us you want to transfer your number from your old network to your new Lobster plan, it’s plain sailing!

The transfer takes place between 02:00 and 06:00 on the chosen day to avoid disruption. Unless you’ve requested a date in advance, the full transfer process will take a maximum of 5 days (some people in Spain don’t work weekends!), but doesn’t normally take longer than 2 days. We’ll let you know what date your number will be transferred. During the transfer window you won’t be able to use your number for a few hours. We’ll also let you know once your number is transferred and when your Lobster SIM card is activated.