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Frequently asked questions

Browse through our frequently asked questions to find answers to your questions. If you can’t find what you’re after, contact us or give us a call!

What if I want more than one mobile number?

No worries. As a Lobster customer you can have up to five additional numbers linked to your account.

These lines can be for your friends, your family or for anyone you like, but just remember it’s your credit card that’ll be used! You can purchase additional numbers at any time by:

  • Giving us a call, visiting our website, or dropping by one of our friendly selected retail stores, just like when you purchased your first number. Only this time when it comes to registering, just tell us that you’re already registered with us.
  • If you prefer you can also purchase additional numbers by logging in to your Lobster account section on our website.
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