Skip to content
Menu
Lobster Menu
Join us 1661

Frequently asked questions

Browse through our frequently asked questions to find answers to your questions. If you can’t find what you’re after, contact us or give us a call!

When does my mobile plan start and end?

Good question. You can start a plan whenever you like. Our plans run for 28 days. So, if you started your plan on 1st January, then it would run from midnight 1st January through to midnight on 28th January. You don’t need to remember to renew it, we’ll do that for you. Remember, you are free to stop and start any time you like.

Decorative Line
Monday to Saturday from 9am to 9pm (Canaries: 8am to 8pm)
Join Lobster
Call 1661
Already a customer
Call 711
From outside Spain
+34 711 000 711